Industry

Zoos & Aquariums

Guest-experience venues with complex F&B and operations.

Family-first experience, seasonal operations and facility integrity — across every guest touchpoint.

What zoos and aquariums are measured on

Procurement built for guest experience and mission stewardship.

Zoos and aquariums steward conservation missions while operating large-scale guest venues. Procurement has to support concessions, retail, facilities and animal-care operations — without distracting from the mission.

Guest satisfaction, NPS, member retention

Family experience

Concessions, retail and dining experiences sourced for family-grade quality and value.

Peak season, holiday events

Seasonal operations

Supply chains tuned to the swing between school-group weekdays and peak weekends.

Per-cap spend, daypart sales

Concessions performance

Menu engineering and packaging tuned to per-cap and throughput targets.

Habitats, life-support, grounds

Facilities management

Facilities, MRO and grounds programs that protect habitat integrity and guest safety.

Conservation, education

Mission stewardship

Documented savings reinvested into conservation, education and animal-care programs.

Membership, philanthropy

Member & donor confidence

Operational rigor positioned as a steward of every donor and membership dollar.

Procurement playbook

Procurement levers across guest-experience venues

Every category we manage is mapped to a specific operational outcome on your scorecard — never bought in isolation.

Aligned with peak season and donor cycle

Pre-season. Concession menu, packaging and labor planning.
Peak. Daily per-cap and throughput monitoring, supplier scorecards.
Shoulder. Facilities, grounds and capital project work.
Annual. Board and donor reporting on operational savings reinvested into mission.

Concessions food & beverage
Center-of-plate, snack and beverage programs tuned to family menus and dietary needs.
Retail & gift shop
Goods-not-for-resale, retail packaging and OS&E programs.
Packaging & disposables
Sustainable disposables aligned with conservation messaging.
Janitorial & sanitation
Family-venue sanitation, restroom and guest-area cleaning programs.
Facilities, MRO & grounds
Habitat support, life-support consumables and grounds maintenance programs.
Office, technology & uniforms
Back-of-house programs across administration, education and animal care teams.

Engagement focus

Purchasing built around zoos & aquariums operators.

Every PPP Corps engagement is scoped against the unique cadence, contract environment and supplier ecosystem of your sector.

Aggregated national agreements across core operating categories
Executive-level program governance and quarterly reviews
Operator-grade onboarding with unit-level activation
Documented savings, compliance and supplier scorecards